Complete Restoration of Georgia 770-408-8612
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Terms of Service

Effective June 30, 2026

These Terms of Service ("Terms") govern your use of the website and restoration services provided by Complete Restoration of Georgia ("CRG," "we," "us," or "our"). By using our website, requesting service, or authorizing work, you agree to these Terms.

1. Services

CRG provides water damage restoration, mold remediation, sewage cleanup, and related restoration services throughout Meansville and Middle Georgia. Scope, pricing, and timelines for each project are set out in a separate written estimate, work authorization, or agreement signed by the customer.

2. Estimates & Authorization

Estimates are based on visible conditions at the time of inspection. Hidden damage, additional moisture migration, or unforeseen conditions discovered during work may require a change order. Work begins only after you sign a written work authorization.

3. Insurance Billing

When you authorize us to bill your insurance carrier directly, you remain responsible for your deductible, non-covered items, and any balance the carrier does not pay. You authorize us to communicate with your carrier and adjuster on your behalf.

4. Payment Terms

  • Deductibles and customer-pay balances are due upon completion unless otherwise agreed in writing.
  • Past-due balances may accrue interest at the maximum rate allowed by Georgia law.
  • You agree to pay reasonable collection and attorney fees for amounts placed for collection.

5. Access & Cooperation

You authorize CRG and our subcontractors to enter the property at reasonable times to perform inspection, mitigation, drying, and repair work. You agree to provide access to utilities (water, power) needed to complete the work.

6. Customer Property

We will take reasonable care of your property. Items of unusual value (artwork, jewelry, collectibles, irreplaceable documents) should be identified to us in advance or removed by the owner. We are not responsible for pre-existing damage or for items not disclosed.

7. Warranty

CRG warrants workmanship to be free from material defects for a period set out in your written agreement. Warranty excludes damage caused by new water events, neglect, modifications by others, acts of nature, or conditions beyond our control. Manufacturer warranties apply to installed materials.

8. Limitation of Liability

To the maximum extent permitted by law, CRG's liability for any claim arising out of services is limited to the amount paid by you for the specific service giving rise to the claim. CRG is not liable for consequential, incidental, special, or punitive damages, or for loss of use, profit, or business opportunity.

9. Emergency Services Disclaimer

While we target rapid emergency response, response times are not guaranteed and may be affected by weather, traffic, demand, or other factors. CRG does not provide medical, legal, or insurance advice. For medical emergencies, call 911.

10. Website Use

Content on our website is provided for general information only and may be updated without notice. You may not copy, redistribute, or use site content for commercial purposes without written permission. Submitting false information through our forms is prohibited.

11. Intellectual Property

The CRG name, logo, and all original content on this site are owned by Complete Restoration of Georgia or its licensors and are protected by applicable trademark and copyright laws.

12. Governing Law & Venue

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Any dispute will be resolved exclusively in the state or federal courts located in Georgia, and you consent to that venue.

13. Changes to These Terms

We may update these Terms from time to time. The "Effective" date above will reflect the latest revision. Continued use of the site or services after an update constitutes acceptance.

14. Contact