Complete Restoration of Georgia 770-408-8612
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Privacy Policy

Effective June 30, 2026

Complete Restoration of Georgia ("CRG," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us, request service, or use our website, and how that information is used and protected.

1. Information We Collect

  • Contact details you submit through forms or calls: name, phone, email, property address.
  • Service details related to your request: type of damage, photos you share, scheduling preferences.
  • Insurance & billing information when you ask us to bill a carrier directly.
  • Website usage data such as device type, browser, pages viewed, and approximate location, collected via standard analytics and Google Tag Manager.

2. How We Use Information

  • To respond to inquiries, dispatch technicians, and perform restoration services.
  • To prepare estimates, invoices, and documentation for your insurance carrier.
  • To follow up on completed work, request reviews, and provide service reminders.
  • To improve our website, marketing, and operations.
  • To comply with legal, tax, and regulatory obligations.

3. SMS / Text Messaging

If you provide your mobile number, we may send service-related text messages (dispatch updates, scheduling, follow-up). Message and data rates may apply. Reply STOP to opt out at any time. We do not sell or share mobile opt-in data with third parties for marketing.

4. How We Share Information

We share information only as needed to deliver service or as required by law:

  • Insurance carriers and adjusters you authorize us to work with.
  • Subcontractors and trade partners assisting on your project, bound by confidentiality.
  • Service providers that power our website, analytics, billing, and communications.
  • Authorities when required by law, subpoena, or to protect rights and safety.

We do not sell personal information.

5. Cookies & Analytics

Our website uses cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser; some features may not function properly if you do.

6. Data Retention & Security

We retain customer records for the period required for service delivery, warranty, insurance, tax, and legal purposes. We use reasonable administrative, technical, and physical safeguards to protect information, but no system is 100% secure.

7. Your Choices

  • Request a copy, correction, or deletion of your personal information.
  • Opt out of marketing emails by using the unsubscribe link or contacting us.
  • Opt out of SMS by replying STOP.

8. Children's Privacy

Our services are directed to adults. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date above will reflect the latest revision. Continued use of our services after an update constitutes acceptance.

10. Contact Us